Privacy Policy

1. INTRODUCTION

WM Building Services Ltd ("WMBS", "we", "our" or "us") is committed to protecting your privacy and handling any personal information responsibly.

This Privacy & Cookie Policy explains how we collect, use and protect information when you visit our website.

2. WHO WE ARE

WM Building Services Ltd

Address: 657 Melton Road, Thurmaston, Leicester, Leicestershire, LE4 8EB

Email: Office@wmbuildingservices.com

If you have any questions regarding this policy, please contact us.

3. INFORMATION WE COLLECT

When you visit our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Website pages visited

  • Date and time of visits

  • General website usage statistics

If you contact us directly by email, we will also receive any information you choose to provide within that correspondence.

We do not collect personal information through forms on this website and do not provide online purchasing facilities.

4. HOW WE USE INFORMATION

We use information collected through our website to:

  • Maintain the security and operation of the website

  • Monitor website performance and visitor activity

  • Improve website content and user experience

  • Comply with legal and regulatory obligations

We do not sell, rent or trade personal information to third parties.

5. WEBSITE ANALYTICS

Our website is hosted by Squarespace and may use website analytics tools to help us understand how visitors interact with the website.

This information is used solely to monitor website performance and improve the user experience.

6. DATA SHARING

We may share information with trusted service providers involved in hosting, maintaining and supporting our website where necessary.

We may also disclose information where required by law or regulatory authorities.

7. DATA SECURITY

We take appropriate technical and organisational measures to protect information collected through our website against unauthorised access, loss, misuse or disclosure.

8. DATA RETENTION

Information is retained only for as long as necessary to fulfil the purposes outlined within this policy or to meet legal and regulatory requirements.

9. YOUR RIGHTS

Under UK data protection legislation, you may have rights including:

  • The right to access personal information held about you

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information where applicable

  • The right to object to certain processing activities

  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

Further information regarding your rights can be found at the ICO website.

10. COOKIES

Our website uses cookies and similar technologies to support website functionality and understand how visitors use our website.

Cookies are small text files stored on your device when you visit a website.

Essential Cookies

These cookies are necessary for the operation, security and functionality of the website.

Analytics Cookies

Squarespace may use analytics cookies to collect anonymous information regarding website traffic and visitor behaviour. This information helps us improve website performance and user experience.

Managing Cookies

Most web browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect website functionality.

Where required by law, visitors will be given the opportunity to manage cookie preferences.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage visitors to review their privacy policies separately.

12. CHANGES TO THIS POLICY

We may update this Privacy & Cookie Policy from time to time. Any changes will be published on this page.

13. CONTACT

If you have any questions regarding this Privacy & Cookie Policy, please contact WM Building Services Ltd using the contact details provided on our website.